Funeral Etiquette: What to Do and What Not to Do

Starkson Admin • July 15, 2025

Going to Your First Funeral? Here Are Some Helpful Tips.

Whether it's a funeral, memorial service, or celebration of life held at a church, funeral home, or other location, the same advice generally applies. Here are some guidelines that can safely carry you through these sensitive, emotional situations.


DO's

  • Arrive at least 15 minutes early so you can sign in as a guest and greet the family. If you miss them before the service due to the size of the crowd, be sure to find the family afterward to express your sympathy.
  • Enter quietly. This event is not about you.
  • Express your condolences. "I'm so sorry for your loss. You are in my thoughts and prayers." Tell the family your connection to the deceased and a short, positive story if you think it's warranted.
  • Silence your phone, or even better - leave it in the car.
  • Wear appropriate, traditional clothing.  You don't have to wear black unless that's what the family has requested. Casual clothing should be avoided unless it's requested by the family. Show respect to the family in all aspects of your presence.
  • Participate in all religious customs to the best of your ability. It's disrespectful to do otherwise. Sing, sit, and stand when asked to do so.
  • Assist the family when asked, unless it's impossible or your nerves prevent you from doing so. If they request that you take a role in the service or they need help bringing food or flowers to their home after the funeral, offer your services. Funerals can be overwhelming and extra hands are often needed.


DON'Ts

  • Be late. Entering after the funeral or service has begun is in bad taste. If you do arrive late, enter from a side aisle; not down the middle.
  • Sit in the front rows. These are typically reserved for immediate family and close friends.
  • Show up under the influence.
  • Draw attention to yourself before, during, or after the celebration.
  • Make jokes or speak ill of the deceased. This event is to honor their memory.
  • Discuss politics or other sensitive topics.
  • If you're bringing children with you, don't let them run wild. Explain the situation in age-appropriate terms and keep them close. Step out of the funeral or service if they become disruptive.
  • Take photos during the funeral.


VIEWING THE BODY

If the deceased has not been cremated, there may be an opportunity to view the deceased in the casket. Whether or not you choose to do this is your decision. Some people find that it helps them acknowledge the loss and allows them to begin the grieving process, and others find it upsetting. Viewing the deceased is not required and you can politely decline the invitation if the family extends it.


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If you have never attended one before, the idea of a funeral visitation or a funeral reception can feel a little intimidating. What do you say? What do you wear? Is there a "right" way to act? Take a breath. These gatherings are simply opportunities for family and friends to come together, lean on one another, and honor someone who mattered. Once you know what to expect, walking through the door gets a lot easier. Whether you are preparing to host one of these gatherings for your own family or attending to support someone you love, here is a friendly walkthrough of what happens in funeral visitation and what happens in funeral receptions, along with a few things worth thinking through ahead of time. What Happens in a Funeral Visitation A funeral visitation, sometimes called a wake or a viewing, is usually held the day before the funeral service and/or sometimes a few hours before the funeral itself. It can take place at a church or the funeral home, often in a comfortable chapel or visitation room, and it gives family and friends a chance to pay their respects in a more relaxed, less structured setting than the funeral itself. Here is generally how it unfolds: Arrival and greeting : Guests sign a guest book near the entrance, then make their way toward the immediate family, who are often standing near the casket or urn in what is sometimes called a receiving line. This is the moment to offer a hug, a handshake, or a few words of sympathy. You do not need a perfect speech. "I am so sorry for your loss" or "I am thinking of you" is always enough. Viewing: If the family has chosen a traditional service, the casket may be open or closed depending on their wishes. Guests who wish to view the deceased can do so quietly before stepping aside for others. Time to gather: Beyond the receiving line, a visitation is really just time and space. Guests mingle, share stories, look through photo boards or memory tables, and offer comfort to one another. There is no formal program, which is exactly the point. It is meant to feel personal and unhurried. Length: Visitations typically run one to three hours, though families can choose what works best for them. Some hold a single evening visitation; others add a short visitation period directly before the funeral service the next day. What Happens in Funeral Receptions A funeral reception, sometimes called a repast or a gathering, usually takes place after the funeral or memorial service. Think of it as the natural next chapter: the formal goodbye has happened, and now everyone needs a place to simply be together. Here is what you can typically expect: A shift in tone: Receptions tend to feel a bit lighter than the service itself. Conversation often turns to favorite memories, funny stories, and the kind of laughter that helps people heal. It is completely normal, and even welcomed, to smile or laugh at a reception. A shared meal: Food is almost always part of the picture, whether that is a full meal, light refreshments, or coffee and dessert. We will talk more about that below. An open, informal structure: Unlike the funeral service, a reception rarely has a program. Guests come and go, sit where they like, and spend time with whoever they need to see. Some families set out photo displays, a memory book, or a slideshow so guests can reminisce together. Where it is held: Receptions can take place right at the funeral home, in a church fellowship hall, at a family member's home, or at a banquet space. The location often depends on the size of the gathering and the family's preference. Things Worth Considering When Planning One Every family is different, and a thoughtful visitation or reception reflects the person being remembered. Here are a few areas worth thinking through. Cultural and religious traditions. Many cultures and faiths have their own customs around visitations and receptions, from specific prayers and readings to particular foods, clothing, or timing. If your family observes traditions tied to your faith or heritage, let your funeral home know early so they can help build the gathering around those customs respectfully. Food and refreshments. Decide early whether you want a full meal, a simple spread of snacks and coffee, or something in between. Many families ask guests to contribute a dish, while others hire a caterer or use a church or community group that specializes in funeral meals. Either way, food gives people a reason to stay a little longer and talk a little more, which is often exactly what grieving families need. Family roles and involvement. Grieving family members are not expected to do it all. Lean on relatives and close friends to greet guests, set up photo displays, manage the guest book, or coordinate food and cleanup. Assigning even a few small tasks ahead of time can take real pressure off the immediate family during an already exhausting week. Choosing a funeral home you trust. The right funeral home does more than provide a space. A good team helps you think through timing, guest flow, seating, food logistics, and the small details that make a visitation or reception feel warm rather than stressful. At Starkson Family Life Celebration Chapel, our directors and staff walk alongside families to make sure every gathering reflects the life being honored, with dignity, respect, and genuine care at every step. A Few Gentle Reminders There is no single "correct" way to attend or host a visitation or reception. If you are attending, simply showing up means more than you might think. If you are planning one, give yourself permission to keep things simple. The goal is not a flawless event; it is a space where people who loved someone can sit together for a while. 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