Understanding Cremation Facilities and On-Site Crematories

Starkson Admin • August 19, 2026

When a loved one passes and cremation is the path your family has chosen, it's natural to have questions. What actually happens at a cremation facility? Who's allowed to be there? And why does it matter whether a funeral home has its own on-site crematory, or sends your loved one somewhere else entirely?

These are important questions, and you deserve honest, clear answers. At Starkson Family Life Celebration Chapel, we believe that understanding the cremation process brings peace of mind during an already difficult time. So let's walk through it together.


What Is a Cremation Facility?

A cremation facility, sometimes called a crematory, is where the cremation process actually takes place. It houses the cremation chamber (also known as a retort), along with the equipment and staff needed to carry out the process safely, respectfully, and in accordance with Minnesota state regulations.

Not every funeral home owns its own crematory. Many act as a go-between, transporting your loved one to a third-party facility, sometimes miles away, and sometimes shared by multiple funeral homes across the region. That's not necessarily a bad thing, but it does mean less direct oversight of your loved one's care from start to finish.

That's why we made a different choice. Starkson Family proudly owns and operates our own on-site crematory, which means your loved one never leaves our care. From the moment they're brought to us to the moment their cremated remains are returned to your family, everything happens under one roof, with our team overseeing every step.



What Actually Happens During Cremation?

We know this can be a hard topic to think about, so we want to walk you through it plainly and respectfully.

Before cremation ever begins, your loved one is identified using a strict verification process that stays with them throughout the entire procedure, so there's never any question about whose care they're in. Any required paperwork, permits, and authorizations are completed first, since cremation is a legal process regulated by the state of Minnesota.

The cremation itself takes place in the retort, a specially designed chamber that uses intense, controlled heat. The process typically takes a few hours, depending on factors like size and the type of container used. Afterward, the cremated remains are carefully processed and placed in an urn or temporary container, then returned to your family.

Every facility should be able to walk you through this process honestly if you ask. If a funeral home seems hesitant to answer your questions or explain how things work, that's worth paying attention to. Transparency should never be optional when it comes to caring for your loved one.



Who Can Be Present During Cremation?

This is one of the most common questions families ask, and the answer is: it depends on the facility, and it's worth asking directly.

Many families find comfort in witnessing the cremation process, whether that means being present for the identification process before cremation begins, or simply seeing their loved one enter the cremation chamber as a final gesture of goodbye. Other faith traditions, including some Buddhist and Hindu customs, place real importance on family presence during cremation.

At Starkson Family, we understand how meaningful this can be, and we're happy to talk with you about what witnessing options are available and what to expect. Every family grieves differently, and some prefer not to be present at all, choosing instead to say goodbye during a visitation or memorial service beforehand. Either way is completely valid, and it's your family's choice to make.



Why Choosing a Local, Transparent Provider Matters

Cremation is a deeply personal decision, and the funeral home you choose should treat it that way. Here's what to look for:

  • Do they own their own crematory, or outsource it? Facilities with an on-site crematory, like ours, offer more direct oversight and fewer hands your loved one passes through.
  • Are they upfront about the process? A compassionate provider should welcome your questions about identification procedures, chain-of-custody protocols, and what happens at each stage.
  • Do they offer flexibility? From a simple direct cremation to a full traditional service followed by cremation, your family should have options that fit your wishes and budget, not a one-size-fits-all package.
  • Are they local and accessible? A nearby funeral home means real conversations, not a call center, and staff who know the Hastings and southeast metro community you call home.

At Starkson Family Life Celebration Chapel, we've built our reputation on exactly this kind of transparency. As a family-owned and operated funeral home serving Hastings and the southeast metro, we proudly own and operate our own crematory so that your loved one never leaves our care. Whether your family is drawn to a traditional service followed by cremation, a memorial service celebrating a life well lived, or a simple, dignified direct cremation, we'll walk you through every option with honesty and heart.



We're Here to Help

Losing someone you love is never easy, and making decisions during that time shouldn't add to the weight you're already carrying. Our directors and staff are here to answer your questions about cremation, walk you through your options, and provide the kind of compassionate, transparent care every family deserves.

If you have questions about our on-site crematory or would like to learn more about cremation services in Minnesota, please email us or call us anytime at (651) 437-9419. We're here for you, every step of the way.

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It can take place at a church or the funeral home, often in a comfortable chapel or visitation room, and it gives family and friends a chance to pay their respects in a more relaxed, less structured setting than the funeral itself. Here is generally how it unfolds: Arrival and greeting : Guests sign a guest book near the entrance, then make their way toward the immediate family, who are often standing near the casket or urn in what is sometimes called a receiving line. This is the moment to offer a hug, a handshake, or a few words of sympathy. You do not need a perfect speech. "I am so sorry for your loss" or "I am thinking of you" is always enough. Viewing: If the family has chosen a traditional service, the casket may be open or closed depending on their wishes. Guests who wish to view the deceased can do so quietly before stepping aside for others. Time to gather: Beyond the receiving line, a visitation is really just time and space. 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